Air Traffic Agent (F/M) ORY

MAIN ACTIVITIES OF THE POSITION

Prepare unloading and loading instructions

✓ Collect operational data of the flight to be processed and its specificities.

✓ Plan unloading and loading.

✓ Establish the forecast load state: provisional mass and balance estimate.

✓ Establish unloading and loading instructions.

Finalize loading and balancing documents and compile the flight file on internal DCS and Loadform

✓ Collect information to adjust loading and balancing of flights in real time (evolution of cargo in hold and cabin, alerts from the information system, last-minute changes…).

✓ Establish the mass and balance estimate based on the flight closure elements.

✓ Communicate with the Captain on the final load state and last-minute changes for validation.

Coordinate the different phases of aircraft handling on departure and arrival

✓ Ensure crew shuttle operations.

✓ Verify the presence of different stakeholders and equipment.

✓ Coordinate activities of stakeholders around the aircraft.

✓ Supervise passenger boarding / disembarkation, loading / unloading, fueling, and incident management operations.

✓ Monitor intervention deadlines of different teams.

✓ Check compliance, quality, and safety of aircraft service operations: hotel loading, fueling, water and waste disposal… as well as security measures (baggage reconciliation).

✓ Alert the supervisor in case of malfunction or anomaly.

✓ Interact with air navigation services to determine take-off and landing slots.

✓ Position jet bridges.

✓ Perform headset communications.

Check the loading

✓ Check compliance of baggage or cargo loading / unloading operations with the loading plan(s) and current procedures.

Communicate with cabin crew

✓ Edit and transmit the flight file to cabin crew.

✓ Inform the Captain about flight specifics and any incidents.

Transmit information and ensure document processing at the end of intervention

✓ Update flight information for other stops or other stakeholders in the airport operation chain.

✓ Compile, classify, and archive the flight file.

✓ Write reports.

Communicate with airlines and airport manager

✓ Respond to assistance requests and customer airlines.

Prepare information bulletins for the manager

Ensure compliance with safety rules and security measures

✓ Report safety or security-related events.

REQUIRED SKILLS / JOB REQUIREMENTS

✓ The position requires one to two years of professional experience in the field or profession.

✓ Proficiency in dedicated computer tools (e.g., Office Suite, internal software, airline software, etc.).

✓ Mastery of airline procedures.

✓ Proficiency in professional English in the field of activity.

REQUIRED EDUCATION / CERTIFICATIONS / MANDATORY ACCREDITATIONS

✓ The position requires a Bachelor's degree, obtained in the specialty or equivalent training.

✓ Holder of a driver's license.

✓ Holder of certifications related to the activity (e.g., vehicle driving).

✓ Acquisition and mastery of mandatory authorizations and accreditations.

POSITION CHARACTERISTICS AND ENVIRONMENT

✓ The profession is practiced in regulated areas and requires administrative authorizations.

✓ Shift work including weekends and holidays.

✓ Mainly outdoor work.

✓ Wearing professional attire and safety equipment is mandatory.

✓ Compliance with the "Uniform Charter" is mandatory (uniform, presentation, behavior).