Cleaner - VIP Lounge (NBJ)

Promote the space actively with full knowledge of all services;

Be aware of the cost of products and materials;

Work carefully and report any breakages, damaged materials, etc.;

Keep the room, bathrooms, showers, and common areas clean (following established procedures);

Complete all daily or weekly cleaning tasks as assigned by the Lounge Manager or Operations Supervisor;

Communicate any product shortages and assist in preparing replenishment orders;

Assist in setting up the Lounge before breakfast, collecting materials, and cleaning up afterwards;

Participate in area and department meetings and assigned training courses;

Stay informed about overall objectives;

Follow instructions from the manager/supervisor on duty;

Report any complaints or compliments;

Be flexible with schedule changes;

Perform shift exchanges and obtain relevant information (VIP clients, tasks needing clarification or completion, special events) to pass on to the next shift;

Ensure the workplace is clean and organized;

Safely handle technical room equipment; report any malfunctions;

Follow safety instructions set by airport authorities;

Perform Deep Cleaning once a month.

Attention to detail and focus on quality.

Organization and autonomy.

Ability to follow procedures and priorities.

Good communication with Supervisors and team.

Flexibility in schedules.

Professional demeanor and customer orientation.

Responsibility in reporting faults and replacement needs.