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Check-in Agent

Aeroporto Fiumicino, Italy

Job description

Aviapartner is looking for motivated passenger handling staff to join our Landside department at Fiumicino Airport. In this role, you will be responsible for ensuring ground assistance activities related to Air Transport within the Passenger Area, including Check-in, Lost & Found, and VIP assistance.

Responsibilities:

  • Ensuring accurate transmission of relevant information to passengers;
  • Performing passenger and baggage check-in operations carefully, in compliance with current regulations on security, safety, privacy, and quality;
  • Facilitating the smooth transit of passengers connecting to other destinations;
  • Providing all necessary activities for satisfactory and effective customer assistance;
  • Ensuring the correct implementation of all activities related to the management of mishandled and/or lost baggage - Lost & Found;
  • Ensuring the proper management of Passenger Assistance;
  • Managing passenger assistance operations effectively;

If you are passionate about airports and eager to work in a dynamic aeronautical environment, join Aviapartner and contribute to improving handling services.

Job requirements

Requirements:

  • Excellent knowledge of English.
  • Flexibility to work in shifts, including weekends and holidays.
  • Ability to perform well under pressure.
  • Driver's license (B) and ownership of a car.
  • Strong motivation, sense of responsibility, punctuality.
  • Customer-oriented.
  • Good computer skills and proficiency in using devices.

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